Reviews Overview

Build trust and attract customers with positive reviews.

Why Reviews Matter

• Trust: 93% of consumers read reviews
• SEO: Reviews improve local rankings
• Conversion: Good reviews increase bookings
• Feedback: Learn what customers think

The Reviews Dashboard

Navigate to Reviews to see:

• All reviews across platforms
• Average rating
• Recent reviews
• Review requests sent

Review Sources

Deiza aggregates reviews from:

• Google
• Yelp
• Facebook
• Industry-specific sites

Key Metrics

Average Rating

Your overall star rating across platforms

Total Reviews

Number of reviews collected

Response Rate

Percentage of reviews you've responded to

Sentiment

AI analysis of review content:

• Positive themes
• Areas for improvement
• Common mentions