Yelp Listing
Manage your Yelp business page
5 min read
Yelp Listing
Optimize your presence on Yelp.
Claiming Your Page
- Go to biz.yelp.com
- Search for your business
- Click "Claim"
- Verify via phone or email
Setting Up
Business Information
- Accurate name
- Address
- Phone
- Website
- Hours
- Categories
Photos
- Business photos
- Menu (if applicable)
- Team
- Work examples
Specialties
Highlight what makes you unique
Yelp Guidelines
What NOT to Do
- Ask for reviews (against TOS)
- Offer incentives for reviews
- Review your own business
- Have staff write reviews
What TO Do
- Provide great service
- Have a Yelp sticker (find me on Yelp)
- Respond to reviews
- Keep information updated
Yelp Ads (Optional)
Paid advertising on Yelp:
- Appear above competitors
- Remove competitor ads from your page
- Enhanced profile features
Consider pros and cons before investing.
Responding to Reviews
Same principles as Google:
- Thank positive reviewers
- Address negative reviews professionally
- Take issues offline
- See Responding to Reviews
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