Collecting Reviews

Strategies to get more positive reviews.

When to Ask

Best times to request reviews:

• After completing a job
• When customer expresses satisfaction
• After positive interaction
• Following a milestone

How to Ask

In Person

"I'm so glad you're happy with the work! Would you mind 
leaving us a quick review on Google? It really helps 
our small business."

Email

Deiza can send automated review requests (Grow and Scale plans):

1. Go to Reviews > Automations
2. Click New Automation
3. Set the trigger (e.g., invoice paid, days after contact added)
4. Customize the email message and delay

SMS

Quick text message with review link

Review Request Templates

Email Template

Subject: How did we do?

Hi [Name],

Thanks for choosing [Business]! We hope you're happy 
with [service].

Would you take 60 seconds to leave us a review? 
Your feedback helps other customers find us.

[Review Button]

Thanks!
[Your Name]

Best Practices

• Ask happy customers (not everyone)
• Make it easy (direct links)
• Don't offer incentives (against TOS)
• Ask soon after service
• Follow up once if needed
• Thank customers who review