Help Center | Deiza

# Review Automations

Set up automatic review requests to collect more customer testimonials.

What are Review Automations?

Review automations send review request emails to your clients based on triggers you define, such as:

When an invoice is paid

A certain number of days after service

When a new contact is added

Creating an Automation

Go to Reviews > Automations

Click New Automation

Configure:

- Name: Descriptive name for this automation

- Trigger: When to send the request

- Delay: Wait time before sending

- Email template: The message to send

Trigger Types

When Invoice is Paid

Perfect for service businesses. The review request is sent after the client pays, when satisfaction is highest.

Days After Invoice Sent

Send X days after sending an invoice, regardless of payment status. Good for follow-up.

Days After Contact Added

Request reviews from new contacts after a set period. Works well for consultations.

Manual Only

Automation is only triggered when you manually activate it.

Email Template Variables

Use these in your email:

{client_name} - The customer name

{business_name} - Your business name

{review_link} - Link to leave a review

Managing Automations

Pause/Resume

Click the pause button to temporarily stop an automation without deleting it.

View Statistics

See how many review requests each automation has sent.

Delete

Remove automations you no longer need.

Availability

Review Automations is available on Grow and Scale plans.

Review Automations